We offer free international shipping on orders over $250. There is a subsidized rate of $14.95 for orders below $250. You can also upgrade shipping via DHL/UPS express for $35 depending on the location, which may take up to 3-5 business days.
The following exclusions below apply:
Jewelry shipments to the specified countries below are prohibited by USPS. Thus, the only shipping options available are DHL/UPS express, with shipping costs determined in real-time.
Mexico | Brazil | Pakistan | Nigeria | Bangladesh | India | Nepal | Serbia | Albania
Parcels come with a tracking number that will be emailed to you the day they ship. International orders are handled by USPS until they leave the US and are trackable here. Once it arrives in your country, your local postal service takes over. This means that you'll be able to track your parcel on your local postal service's website with the same tracking number. If the tracking shows that the parcel couldn't be delivered for any reason, please contact your local post office for further details. Since they are handling your parcel, they may have additional information that we don't have.
If you have any trouble tracking your parcel, please contact us at info@azurajewelry.com.
*For both domestic and international orders, in the event of an order being returned to us due to an incorrect delivery address or name provided by the customer, or if left unclaimed, the full cost of redelivery is the customer’s responsibility. Please note that we are not liable for any losses incurred if the customer has provided incorrect details for their order. Azura Jewelry also reserves the right not to issue a refund on orders never received due to incorrect details being provided.