Orders

• Can I cancel my order on in-stock items?

  In-stock items can be cancelled as long as the item has not been dispatched. Please provide us with your order number for your order cancellation request.

• Can I cancel my order on made-to-order items?

  Made-to-order items are handcrafted individually according to your specifications for materials and sizes. To ensure delivery of the desired products in the shortest lead time, we start production on the day of order acceptance. We can accept changes or cancellations by 8 PM EST on the day of the...